Frequently Asked Questions
Q: Do you do any other treatments other than hair?
Q: What hours are you available?
A: I work on a 24/7 basis so can work to your schedule, whether that's 7am highlights before you go to work or a late evening haircut.
Q: Will I need to provide anything?
A: Depending on the treatment, I may need access to electrical sockets, hot running water and good lighting.
Q: Which payment methods do you accept?
A: I accept cash, cheque, or bank
Q: What areas do you travel to?
A: Within the M25, though predominantly East
London. If I have to use public transport, I would ask you to cover the cost of travel, though I will always try to travel by bike.
Q: Are you qualified and insured?
A: I am fully qualified and insured to carry out all treatments that I offer.
Q: How long do treatments take?
A: Timings do vary, but in general I would say:
Ladies cut and blow-dry: 1 hour
Mens cut: 35 minutes
Childrens cut: 30 minutes
Colour cut and blow-dry: 2.5 - 3 hours
Colour and blow-dry: 2 - 2.5 hours
This includes setting up time.
Q: Where do you do call-outs?
A: I can visit your office, hotel, home, or even the park or gardens in the summer.
Q: Do you do Wedding Hair?
A: No I'm afraid not, however I know who does though- www.camillajcollins.com
Q: Should I wet my hair prior to the appointment?
A: If it’s your first appointment with me I would prefer dry and in it’s natural state so I know how to create the perfect shape for you. If I’ve seen you before I’m happy to shampoo and condition or you can have it wet and clean for when I arrive.